Uphill has implemented the highest standards for secure transactions and client information privacy. Please read the following statement to learn about Uphill's information gathering and dissemination practices.
1. Collection of Personally Identifiable Information and other Information
Uphill has the right to collect and client's personal information that is provided by the client willfully from time to time. This is practiced to ensure safe, smooth and a more personal experience for clients and to ensure that no malpractices are done which may jeopardize the interest of Uphill's clients.
Information is not collected during general viewing/browsing of the website. It is only when the client provides information willfully to reveal the client's identity that it becomes available to us and gets stored in our secure database.
Client has the option of not providing any particular by choosing not to use a particular service or feature on the Website. Client may also automatically track certain information based upon client's behavior on Uphill's Website.
The information collected is used conduct internal research on users' demographics, interests, and behavior to better understand, protect and serve clients better. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.
For this purpose, Uphill may also use data collection devices such as "cookies" on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".
If you choose to buy on the Website, we collect information about your buying behavior.
If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, Uphill will collect that information you provide to it by you. Uphill retains this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
If you send Uphill personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, Uphill may collect such information into a file specific to you.
Uphill collects personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with Uphill. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.
2. Use of Demographic / Profile Data / Your Information
Uphill uses personal information to provide the services you request. To the extent Uphill uses your personal information to market to you, Uphill will provide you the ability to opt-out of such uses. Uphill uses your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in Uphill’s products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect itself against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.
In Uphill's efforts to continually improve its product and service offerings, Uphill collects and analyses demographic and profile data about its users' activity on its Website.
Uphill identifies and uses your IP address to help diagnose problems with its server, and to administer its Website. Your IP address is also used to help identify you and to gather broad demographic information.
Uphill will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). Uphill uses this data to tailor your experience on its Website, providing you with content that it thinks you might be interested in and to display content according to your preferences.
3. Sharing of personal information
Uphill may share personal information with our other corporate entities and affiliates to help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless you explicitly opt-in.
4. Security Precautions
Uphill's Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, Uphill offers the use of a secure server. Once your information is in Uphill’s possession the company adheres to strict security guidelines, protecting it against unauthorized access.
5. Your Consent
6. Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below: